Kym Krey knows the salon industry with a wealth of industry knowledge and experience spanning over 25 years. She is a dynamic and passionate businesswoman with first-hand knowledge in all areas of salon ownership, technical and business education and franchising and has won several business awards along the way.

She is an excellent business educator with a ‘knack’ for making the complicated sound so simple and she’ll guide you seamlessly through all areas of salon operation from maximizing your profitability, client service excellence, efficient systemization, marketing for growth and building strong and healthy team culture.

She excels in guiding managers and business owners through the ‘sticky’ areas of managing team behaviour, dealing with under-performance, setting boundaries and approaching difficult but critical conversations, inspiring them to reach beyond current roadblocks to achieve results never previously thought possible. A particular passion is working with young, emerging managers, assisting, developing and empowering them to become tomorrow's leaders.

She is a vibrant coach, trainer and presenter with an infectious style that really gets the message across whether in one on one coaching, group education or keynote format.

What to expect from a mentoring program

The decision to get serious and invest in business mentoring could be the best step you ever take. If you’re keen to take your business to the next level and are prepared to do the work and commit the time, a great mentor can speed up your journey, save you wasted time and money and keep you focused. With your commitment and my expertise and experience, together we can work on achieving the success you’ve always wanted.
But it’s no magic bullet solution and having a mentor will not make all of your problems vanish overnight! I do this with you… not for you. Big difference.

I am here to help you and guide you; to challenge and expand your thinking; to prompt you to address issues and teach you new skills. I’ll show you what caused your current problems, what to do about them and how to prevent them in the future. In business, we never know exactly what is around the next corner or what problems we may face so we must develop the skills to succeed in any business climate.

We’ll assess your individual situation and business needs and design your program to suit, however the common areas we cover are:

• Initial assessment; identifying your strengths & opportunities; problems and challenges
• What’s stopping you? discovering what stands between you and success
• Improving profitability; learning to manage income and expenses skilfully
• Essential business skills; the numbers tell a story and understanding them will show you exactly what’s going on in your business and why
• Growing your business with stability and consistency
• Mastering your marketing; knowing what you want to achieve; designing your program to deliver & tracking and measuring for valuable information and insights
• Staff management; creating an awesome team culture & growing a team of committed professionals who perform consistently, because they want to!
• Systems and structure; putting the right tools in place so it all runs more smoothly and with less input from you.
• Goal setting and creating your vision; putting plans into action to create results