Contracting: ensuring your new employee’s success.

We’ve all been there. Interviewed a new candidate who seemed perfect for the job and couldn’t wait to get them ‘hired’ and on the team, so we offered the role, sent the paperwork and arranged the start date. Then left them to get on with it. Fast-forward 6-9 months or...

Why you must invest in future leaders

You have an enthusiastic employee who is a consistent performer, a reliable team member and great role model for other staff and you’ve decided it’s time to promote them to a management role. Fantastic! So, what do you need to do to prepare them for this role? Nothing...

The Power of Gratitude

When was the last time you said ‘Thank You’ to you team? Do you make a point of saying Thank You to each team member for something every day or do they need to practically break a world record to win your praise? No matter how old we are or how long we’ve been in the...

How Do I Make Them STAY?

What do you think attracts potential employees to a new role? Yep, you’re right. Research shows that at this early stage it is mostly salary and benefits, BUT that’s definitely not what keeps them there. The secrets to retaining great people are a positive work...

She just doesn’t perform- what can I do?

“I am struggling with a very average performer who just don’t seem to improve. She’s not doing anything really bad and I don’t get complaints from clients but I don’t get compliments or rebookings either. Her performance is mediocre at best and she just doesn’t seem...

Time for a REALITY CHECK!

Here’s a question asked by a coaching client recently which I think we can all relate to. (And the answer might give you a whole new perspective on your role with your staff!) “After each training, my staff put their learning into practice for a few days while it’s...