If you need to transform the profitability of your service business, ignite and inspire your team, perfect your client service experience, be guided through a difficult business situation or be advised on the viability of a potential new site, Kym Krey’s your go-to girl.
She’s a proven service industry business specialist, helping owners and managers to significantly increase profit, maximise results and develop strong teams that kick butt!
The essential knowledge you need at your fingertips in a simple guided format.
Words of Wisdom
Is your appointment book busy, but you’re still not making your target?
Are you working your butt off, but still stressing about paying your bills each month?
A big part of your problem is likely to be your PRICING!
When it comes to managing your staff, can you be their Manager as well as their friend?
This is a question that perplexes many managers, especially if you used to party with your team before you became their boss. The biggest influence on an employee’s performance is their relationship with their direct manager, so we want to have good relationships with our team, but can that extend to hanging over a bar with them at 3am on a Saturday night?
As Salon Business Owners, we understand the importance of rebooking our clients before they leave, to ensure their treatments are done when needed, and of course, to maximise the profitability of our business. But what if you’re asking every client if they want to rebook and they’re saying, “I’ll just call when I’m ready”. How can you guide your clients to do that before they leave today?read more
What Clients Say
This is the best thing I ever did. For every business owner, I believe this is non-negotiable!
Kendall Mills, Serenity on the Avenue, Cairns QLD