WORKSHOPS AND SPEAKING TOPICS
TOPICS FOR THE HAIR AND BEAUTY INDUSTRIES
Full Day Programs
MONEY MASTERY
Essential business education for all salon owners!
- The Salon Industry Today- Market Overview
- Where's All The Money?
- Why you’re working hard but not making any money!
- Setting Staff Targets Accurately and Profitably
- Mastering Your Appointment Book-- and skyrocket your profit!
- Mastering Your Stock Costs
- How to set accurate stock budgets and manage your stock for maximum profit.
- Pricing Services Profitably
- How to price services accurately, identify unprofitable services, and use smart pricing strategies to grow your business
SALON LEADERS BOOTCAMP- 2-Day Program
Your essential staff management program
For your business to be profitable, ALL staff must be productive and great ambassadors for your brand. But how do you get them to DO IT? Let’s find out!
We cover:
- The role and expectations of a leader
- How to achieve balance between happy staff & great performance
- Setting ground rules and expectations
- Developing staff accountability
- Getting under-performing staff to target
- Tricky or awkward conversations
- Dealing with poor performance & challenging behavior
- Essential coaching conversations: induction, feedback, appraisals, coaching, performance management
- Building strong, happy, high-performing teams
- Planning positive & effective team meetings
SALON MANAGEMENT MASTERCLASS- 2 Day Program
Day One: Money Mastery
Learn where you’re losing precious cash in your business and how to keep more in YOUR pocket!
- Why you’re working harder than ever but not making any money
- Why you’re booked out, but still not making target
- Where your hard-earned cash is slipping right through your fingers
- How to accurately set prices, targets and budgets PROFITABLY!
Day Two: Leadership Mastery
The essential management routines needed to get REAL performance from your staff
- The role & expectations of a leader
- The balance between happy staff & great results
- Managing performance through your continual coaching routine
- Dealing with unacceptable behaviour & under-performance
Staff Programs
POLISHED SALON PROFESSIONALS – One Day Program
Essential Core Training For ALL Salon Staff
Ideal for Owners, Managers, and staff of all levels
Want better results in your salon but don’t know where to start? Need to boost your team’s confidence with clients to smash their targets? Would it be great to get your team on the same page when it comes to awesome client service?
This is the program for your entire team!
We cover:
- What do my clients expect from me as their hair professional?
- What should be covered in a thorough consultation?
- How do I recommend home care (retail) without having to sell?
- How can I answer that annoying “How much do you charge for…?” question on the phone?
- How do I consult thoroughly, suggest services, recommend retail, rebook my client AND stay on time?
- Why do I have these targets and is it really all about the money?
WANT TO RUN THESE PROGRAMS WITH YOUR STAFF OR GROUP?
Get in touch and let’s get you and your people thriving!