TOPICS FOR SERVICE INDUSTRIES & RETAIL
HOW DO I GET MY STAFF TO PERFORM?
I know you can do it. You used to do their role yourself and you likely did it spectacularly… but now as a Manager, you can’t do everything yourself, right? You tell yourself it’s just common sense. They should just know what needs to be done.
It’s the trap that so many former high performers fall into when they step into a management role. Sure, it’s easier and maybe quicker to just do it all yourself, but that will keep you stuck…. and likely burn you out. Your role now is to get other people to do it to the same standard of excellence.
It is possible to build that high performing team you dream of, but it won’t happen by accident.
Learn the specific, leadership actions you need to lead your team to success.
Have you always wanted to be an inspirational leader?
The kind that encourages, believes in but also stretches their staff? One who is able to recognise and reward generously but also have the tough conversations when needed?
Maybe that’s exactly the kind of leader you always searched for.. and possibly never found… but now you want to BE that calibre of leader for your staff.