Work with Kym

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Do you need specialised assistance within your organisation?

If you run a group of stores/multi-site chain, or almost any kind of customer-focused business, your internal managers have a huge impact on both your culture and your results.

We often promote our best-performing staff into these management roles, assuming they’ll just know what to do, but research data shows that almost 50% of these promotions are unsuccessful- not because the new manager didn’t give it everything they’ve got, but because what got them here won’t get them there.

Kym Krey With A Group Of People Doing Professional Development

Getting results through other people requires a different set of skills.
Without this essential support to learn the important fundamentals of leadership, these new managers often burn themselves out, trying to do everything themselves. The result? A devastating loss of rising talents within your organization.

Your people are your future. Invest in them well.

Kym’s clients include:

  • Express Retail Group
  • Price Attack Franchising
  • Express Business Group International
  • Donut King
  • Windmill Bakeries
  • Studio Republic Photography
  • Waves Detail Pro
  • MIG Education
  • Conceptual Brands
  • NAK Haircare
  • Ghd
  • Delorenzo Haircare
  • Toni and Guy Group
  • Epic Hair Group
  • Bossy Group
  • Mocha Publishing
  • Algologie Skincare

Franchising

Do you have hard-working Franchisees who have mastered the hands-on, technical skills of their service but struggle to build their business, retain customers and maximize profits?

Or brand-new franchise partners who are keen to learn but have never owned a business before and need guidance in getting the right systems in place to ensure both reliable income and a consistently great customer experience?

It’s the age-old tale of working on the business as well as working in it.

People often buy into a franchise believing that their fees mean that money will just start flowing in the door from day one leaving them to just ‘do the work’ and enjoy the lifestyle. Fast-forward several months and the inevitable reality check can result in disillusionment and franchisee turnover.

While many great franchises offer initial training and a Master franchisee network, there can sometimes be a knowledge gap that can be filled with external support.

Would an introductory business skills program improve the results of your franchisees?

How can I help?

Some of the services Kym regularly provides include:

  • An Internal Leadership Development Program for your managers and future leaders
  • An Internal Business Education Program for your Franchisees/Partners tiered to each stage of your business to embed the knowledge, skills and understand they’ll need at each level to grow their business
  • One-on-one mentoring for Managers and key Leaders to coach them through current roadblocks or belief systems that may be limiting their success and help them find the breakthroughs they need to grow to the next level.